Building Management System – Services
At Oztech, we believe building performance starts with the right service partner. Our BMS servicing is built around flexibility, technical excellence, and real results — helping you optimise energy use, maintain tenant comfort, and maximise system reliability.
What Makes Oztech Service Different?
On-Site Expertise
Our technicians spend more time on-site than the industry standard — learning your building’s unique traits and tuning your system to operate at its best.
24/7 Support
Our service line is available around the clock. In most cases, we can remotely resolve issues within the hour, avoiding costly delays and disruptions.
Flexible Pricing
We adapt our service plans to your building, goals, and budget. Whether you need fewer visits, specific inclusions, or full coverage — we’ll work with you.
Deep Technical Experience
With staff who’ve been with Oztech for over a decade, you benefit from continuity, insight, and high-quality engineering that pays off in long-term building performance.
BMS Service Offerings
We offer two tailored service models to meet different building needs, budgets, and risk profiles — all backed by a 24/7 service line, deep site knowledge, and a team with decades of industry experience.
Comprehensive Service
A premium all-inclusive plan that covers all BMS-related materials, labour, and periodic support. This “set and forget” model ensures maximum peace of mind — you’re covered, no matter what.
- Includes full part replacement and labour
- Set number of site visits plus emergency response
- Reduces administrative overhead for FM teams
Pros:
- Full coverage and fewer surprises
- Simplified budgeting
- Ideal for high-value or mission-critical sites
Preventative Service
A structured, periodic maintenance program based on an annual task schedule, tailored to your building’s needs and budget. Unlike the comprehensive service, part replacements are not covered under this contract.
- Regular on-site inspections
- Scope based on industry best practice (customisable to your needs)
- Cost-effective and easy to forecast
Pros:
- Budget-friendly
- Proactive risk management
- Fully customisable frequency and scope
Proven Results, Measurable Outcomes
Many of the buildings we service have seen exceptional improvements in energy efficiency and reliability — including multiple sites with NABERS uplift achievements and performance tuning that has resulted in significant cost savings.
We don’t just maintain buildings — we make them better.
Find The Right Service Plan For Your Site
Whether you’re managing a high-rise office, retail centre, healthcare facility or industrial site — we’ll help you select the right BMS service model to keep your systems efficient, resilient, and future-ready.
BMS Services Frequently Asked Questions
Building management systems vary widely in their complexity, size, and age. As a result each building may have different requirements for how frequently it should be serviced.
As a flexible, mid-sized business, we’re able to design a service plan that meets the needs of your building. If you have a large, aging building with lots of devices that are frequently failing, we can build fortnightly service contracts.
Conversely if your building is new, small, and doesn’t have much complexity, we could visit quarterly to meet your budget and stay on top of maintenance.
BMS servicing can cost anywhere between $15-50k depending on the size, complexity, and level of service required for your building.
As a mid-sized business, we’re able to tailor our contracts to your needs, so if you have a specific budget that you need to work to, we can adjust the level of service inclusions to meet your needs.
1. Site Feasibility Check
First, we assess your site to confirm whether it’s compatible with our team — including hardware, software, and system access. We only proceed if we know we can add value.
2. In-Depth Technical Audit
Next, we send in some of our most experienced BMS technicians — many with over a decade at Oztech — to conduct a thorough audit of your system, from control logic and equipment operation to integration and interface.
3. Actionable Optimisation Plan
Finally, we deliver a clear, prioritised list of recommended improvements, each with a forecasted impact on performance, energy savings, or system reliability.
Oztech has two main service contract offerings; comprehensive and preventative.
Comprehensive Service
Our comprehensive service package is priced to cover the replacement cost of most hardware replacements. This gives you peace of mind that you’re covered no matter what.
You will also get access to service technician site visits and 24/7 emergency support.
Preventative Service
Our preventative service package is based on an annual task schedule which is tailored to your building’s needs and budget. Unlike the Comprehensive service, the replacement costs are not built into pricing.
As with comprehensive service, you will get access to service technician site visits and 24/7 emergency support.
No.
Our service contracts are typically based on one year terms. We can price for several years to give you peace of mind and consistency in pricing (adjusted for CPI).
We can also continue on a month-to-month basis as required while you figure out what your building goals are.
No.
We like to make our service contracts reasonable and fair. Before taking on a site we will make an assessment into what equipment is covered without our comprehensive service, and what equipment failures fall outside our coverage. This ensures no big surprises.
We also try to get as much work done within our scheduled service hours as possible – rather than raising a quote every time you ask for us to look into something.
Our service is conducted by some of the most experienced BMS technicians in Australia. With decades of experience and a proven track record in performance improvement, our team is able to drive performance improvements and real results for your building.
Our clients typically see a NABER rating improvement of 1 star within the first two years of working with us.